Privacy Policy
Effective Date: February 28, 2025
TradePhantom LLC ("TradePhantom," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- • Subscribe to our services
- • Contact us through our website
- • Join our Discord community
- • Sign up for our newsletter
This information may include your name, email address, and payment information (processed securely through Stripe).
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- • IP address
- • Browser type and version
- • Operating system
- • Pages visited and time spent
- • Referring website
How We Use Your Information
We use the information we collect to:
- • Provide and maintain our services
- • Process your subscription payments
- • Send you service-related communications
- • Respond to your inquiries and support requests
- • Improve our website and services
- • Comply with legal obligations
Payment Processing
All payment transactions are processed through Stripe, a PCI-compliant payment processor. We do not store your credit card information on our servers. Stripe's privacy policy governs the collection and use of your payment information.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Disabling cookies may affect some functionality of our website.
Third-Party Services
We may use third-party services that collect information, including:
- • Google Analytics (website analytics)
- • Stripe (payment processing)
- • Discord (community platform)
These services have their own privacy policies governing their use of your information.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. We may retain certain information as required by law or for legitimate business purposes.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- • Access to your personal information
- • Correction of inaccurate information
- • Deletion of your personal information
- • Opt-out of marketing communications
To exercise these rights, please contact us at support@tradephantom.com.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
TradePhantom LLC
1209 Mountain Road PL NE STE N
Albuquerque, NM 87110
Email: support@tradephantom.com