Inquiry categories

Use the Right Channel

Direct inquiries are reviewed based on relevance, operating fit, and available context. The strongest messages explain the role, market focus, intended workflow, and reason for contacting TradePhantom.

  • General inquiries: company, methodology, or public-site questions.
  • Partnership inquiries: research collaboration, partner infrastructure, or delivery workflows.
  • Private research access: access requests from advanced operators.
  • Team inquiries: private operating-group evaluation and member-platform questions.

Direct Email

Use email for all current inquiries. Include your role, organization or operating context, market focus, and the reason you are contacting TradePhantom.

Do not send account credentials, broker access, API keys, or sensitive personal information by email.

Before you write

What Helps Us Evaluate an Inquiry

Context

Who You Are

Briefly describe your role, operating environment, and market focus.

Purpose

Why You Are Contacting Us

Separate partnership, private access, Team, and general questions clearly.

Fit

What You Need

Explain whether you are evaluating research, technology, operations, or collaboration.

Boundaries

No Sensitive Data

Keep inquiry emails high level. Sensitive operational details can be handled later if appropriate.

Important Boundary

TradePhantom reviews research, partnership, and private operating inquiries for contexts where independent execution, risk management, and compliance responsibility remain with the operator or organization.