Privacy Policy

TradePhantom LLC ("TradePhantom," "we," "us," or "our") respects privacy and handles information in connection with our website, qualified inquiries, private research workflows, and authorized Team or member platforms. This Privacy Policy explains the categories of information we may collect, how we use it, and how to contact us.

1. Information We May Collect

Depending on your interaction with TradePhantom, we may collect:

• Contact information such as name, email address, organization, role, and inquiry details.
• Operational context submitted in partnership, intelligence-access, or Team inquiries.
• Account credentials and role information for authorized private-platform users.
• Team platform data such as session records, screenshots, CSV uploads, logs, account labels, operational metrics, and verification status.
• Technical information such as IP address, browser type, device information, access timestamps, and security logs.

2. How We Use Information

We may use information to:

• Respond to inquiries and evaluate operational fit.
• Operate, secure, and improve private platforms and research workflows.
• Administer authorized Team member accounts, uploads, verification, analytics, and operational records.
• Maintain security logs, prevent abuse, and enforce access controls.
• Comply with legal, contractual, accounting, or operational obligations.

3. Cookies and Analytics

TradePhantom may use limited cookies or local browser storage for site functionality, session management, security, and analytics where configured. Analytics scripts should only load after appropriate consent where required. If analytics are not configured, the public website does not need to request analytics consent.

4. Uploaded Files and Team Data

Authorized Team or platform users may upload files, session records, and operational metrics. These materials can contain sensitive operational information. Users should not upload broker credentials, API keys, passwords, personal documents, or information they are not authorized to share. Uploaded files may be reviewed by TradePhantom administrators for verification, security, and operational monitoring.

5. Sharing and Service Providers

We may share information with service providers that support hosting, email, security, analytics, payment processing where applicable, file storage, database operation, or other business functions. We may also disclose information if required by law, to protect rights and security, or in connection with a business transaction.

6. Security

We use administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure. Users are responsible for maintaining credential confidentiality and protecting their own devices and accounts.

7. Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including operational records, security, legal obligations, dispute resolution, and platform administration. Retention periods may vary by data type and relationship.

8. Your Choices

You may contact us to request access, correction, or deletion of certain information, subject to legal, security, contractual, and operational limitations. We may need to retain some records for legitimate business, security, legal, or audit purposes.

9. International Visitors

TradePhantom is based in the United States. If you access our website or services from outside the United States, you understand that information may be processed in the United States or other jurisdictions where our service providers operate.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

11. Contact

For privacy questions, contact research@tradephantom.com.